Visitor Information

Visit the Visitor Information Centre for friendly local assistance with directions, accommodation, local attractions and events to make the most out of your stay.

Good news! Maitland Visitor Information Centre will reopen seven days per week from Monday 18 October, 2021. For more information on Council facilities please click here.

Cnr New England Hwy and High St, Maitland NSW 2320

t 02 4931 2800

Opening Hours

Open seven days a week from 10.00am to 3.00pm (closed Christmas Day and Good Friday).

Get in touch

The Maitland Visitor Information Centre is conveniently located next to Central Park Café and Ministers Park, just off the New England Highway in Maitland. It’s the perfect place to source local tourist information and friendly travel advice.

Pick yourself up a brochure or map, or make yourself at home in the lounge. Take your time to compile a personalised itinerary or pick the brains of our expert staff who can produce one for you. Choose from a great range of souvenirs and local products, and take advantage of the free WIFI. 

There is a host of other services and facilities at the VIC including:

  • Accessible toilets and parents room.
  • Parking (including disabled parking bays and long vehicle bays).
  • Dump point for Recreational Vehicles.
  • A picnic area and place to stretch your legs in Ministers Park.

Central Park Café is also open 8.30am to 3.00pm on weekdays and 8.00am to 3.00pm on weekends and is the perfect spot to grab a coffee, order a meal or take a break.

We're COVID Safe

Maitland Visitor Information Centre is operating under a COVID-19 Safety Plan that protects the health and safety of visitors and staff.

Staff are available to assist visitors to check in using the Service NSW app or Online Concierge. In accordance with the NSW Government Public Health Orders, valid forms of evidence of double vaccination status or a medical exemption is required for entry by anyone aged 16 years and over. Face masks are also required for anyone aged 12 years and over.

Visitors are encouraged to use the hand hygiene station available upon entry, practice good personal hygiene and socially distance. Those who are experiencing cold and flu like symptoms or have been in contact with a confirmed case are not permitted to enter the facility. 

A wealth of visitor information is available on this website and telephone enquiries are welcome during open hours on the number above. To access the latest COVID-19 information and travel advice for NSW please visit the NSW Government website. The roadmap for easing COVID-19 restrictions is available here.

We acknowledge the Wonnarua People as the Traditional Owners and Custodians of the land within the Maitland Local Government Area. We pay respect to all Aboriginal Elders, past, present and future with a spiritual connection to these lands.

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